Privacy Policy | Star American Freigh

Last Updated: Jan 13, 2024

This Privacy Policy outlines how Star American Freight Brokers Inc. (“Star American,” “us,” “we,” or “our”) gathers, utilizes, discloses, and safeguards personal information. It governs your use of our websites and services, as well as offline interactions (collectively, our “Services”). Please review this Privacy Policy carefully, as it contains vital details about the handling of your personal information.

Do not use our Services if you disagree with any aspect of this Privacy Policy.

For users outside the U.S., any personal information you provide through our websites will be processed by servers in the United States. Except as specifically mentioned in other country-specific privacy policies, your data is managed according to this Privacy Policy and U.S. law, which might be less stringent than the laws in your country.

What We Collect

“Personal Information” refers to data that identifies or can be linked to you. This excludes publicly available, deidentified, or aggregated information.

We collect Personal Information including:

Telephone Numbers and SMS Opt In are not shared with third parties or affiliates.

Identifiers like name, address, phone number, email, date of birth, payment details, driver’s license information, IP address, and website login details;
Commercial data like records of products or services purchased or considered;
Internet activity such as browsing history, search history, and interactions with our website and advertisements;
Geolocation data;
Professional and employment-related information;
Inferences from the above regarding your preferences, characteristics, behavior, and attitudes.

How We Collect Information

Personal Information is gathered directly from you and through automatic means when you use our Services.

You provide data when you:

Request quotes or purchase services;
Inquire about our services;
Register or maintain an account;
Apply for employment;
Engage in business with us;
Lease or purchase equipment;
Book transactions or request updates;
Subscribe to our mailing list/newsletter;
Communicate with us through various channels;
Post comments or reviews on our website;
Participate in surveys, promotions, or events;
Connect with us on social media or share content about us.

We also collect data automatically, including:

IP address, location, demographic details;
Browser and operating system information, visit duration, and referral URLs;
Website navigation and search terms;
Email interaction data;
Survey and promotion participation data.

We may also acquire information from third-party data brokers.

Cookies and Tracking Technologies

We use cookies and similar technologies for various purposes, including to personalize your experience and analyze website interactions. You can set your browser to refuse cookies, but this may affect website functionality.

We also use tracking tools in our emails for marketing insights. For details on opting out of marketing emails, see below. We may engage in targeted advertising based on your internet usage.

Our website does not respond to Do Not Track signals.

Website Analytics

We utilize Google Analytics for website functionality and improvement. This service collects extensive user data, subject to Google's privacy policy. You can opt-out of Google Analytics tracking with their browser add-on.

Using Your Information

We use your Personal Information for various purposes, such as:

Processing and tracking orders, including sending order-related information;
Processing payments;
Responding to inquiries and comments;
Marketing and advertising our Services;
Sending employment information and opportunities;
Operating and improving our website and Services;
Customer service and fraud prevention.

Sharing Personal Information

Star American employs Service Providers for functions like website analytics, advertising, customer service, and data analysis. These entities receive only necessary information to perform their services. We may also disclose personal information to comply with legal requirements.

Protecting Your Information

We take the security of your Personal Information seriously and employ various safeguards. However, no method is completely secure, and we cannot guarantee absolute security.

Contribute Your Information

We own any information, including Contributed Materials, submitted through our website. We may use, modify, or delete this information as we see fit, except as restricted by copyright laws.

Third-Party Websites

We are not responsible for the content or privacy practices of any linked third-party websites.

Social Media Sharing

Our website includes social media sharing features that may collect data about you, shared with us to improve our services and marketing.

Who May Use Our Website

Our website is designed for users in the United States, Mexico, and Canada. Users from other countries should only submit personal information if they agree to be bound by this Privacy Policy and U.S. law.

Nevada Privacy Notice

Nevada residents have the right to opt-out of the sale of their personal information, but we do not engage in such sales.

Services and Children

Our Services are not intended for children under 16. We do not knowingly collect information from children under this age. If you believe we have, please contact us for removal.

Minimum Age for Purchases

Users must be at least 18 years old to make purchases from our website.

Terms and Conditions for Receiving SMS (Text Messages)

Telephone Numbers and SMS Opt In are not shared with third parties or affiliates.

Star American Freight Brokers Inc. offers the option on some of our websites for you to register for communication via text message. By opting in to receive text messages, you acknowledge and agree to the following terms and conditions:

(A) By providing your phone number and agreeing to receive text messages, you authorize Star American Freight Brokers Inc. to send text messages to your mobile number. Telephone Numbers and SMS Opt In are not shared with third parties or affiliates.

(1) Book a Freight/Shipping Process Text Messages:

By opting in on your freight booking, you agree that:

(i) There is no limit on the number of text messages you may receive about your freight booking or freight process.

(ii) You can opt-out at any time by texting STOP in response to any of our messages.

(iii) For assistance, text HELP in response to any message, or contact Star American Freight Brokers Inc. at (631) 609-4874 or info@staramericanfreight.com.

(2) Shipping Alert Text Messages:

By opting in for freight alerts, you acknowledge that:

(i) You may receive messages about shipping alerts.

(ii) You can opt-out at any time by texting STOP in response to any of our messages.

(iii) For assistance, text HELP in response to any message or contact us at (631) 609-4874 or info@staramericanfreight.com.

(3) Job Application/Onboarding Process Text Messages:

By opting in on your job application, you agree that:

(i) There is no limit on the number of text messages you may receive about your job application or onboarding process.

(ii) You can opt out at any time by texting STOP in response to any of our messages.

(iii) For assistance, text HELP in response to any message, or contact Star American Freight Brokers Inc. at (631) 609-4874 or info@staramericanfreight.com.

(4) Job Alert Text Messages:

By opting in for job alerts, you acknowledge that:

(i) You may receive up to 10 text messages per month about job alerts.

(ii) You can opt-out at any time by texting STOP in response to any of our messages.

(iii) For assistance, text HELP or contact us at (631) 609-4874 or info@staramericanfreight.com.

(B) You confirm that you are the lawful owner of the phone or device that will receive the text messages. If your contact information changes, you will promptly notify us of your new details.

(C) Please note that text messaging services may not always be available in all areas. Star American Freight Brokers Inc. and our vendors are not responsible for text messages that are not received for any reason.

(D) Standard message rates from your mobile service or wireless device carrier may apply for text messages you send or receive. These charges are your responsibility. Your mobile service or wireless device carrier is not liable for any undelivered messages or delays in the receipt of text messages.

(E) By opting in, you:

(a) Agree to indemnify, defend, and hold harmless Star American Freight Brokers Inc., from any losses, complaints, demands, claims, liabilities, costs, damages, or expenses resulting from the text messaging services.

(b) Agree not to initiate any legal action against Star American Freight Brokers Inc. or its vendors in connection with the text messaging services.

By using our text messaging service, you acknowledge and agree to these terms and conditions. Star American Freight Brokers Inc. reserves the right to modify these terms at any time. Please review them periodically for changes. Your continued use of the text messaging service signifies your acceptance of any changes.

For any queries or concerns regarding these terms, please contact us at (631) 609-4874 or info@staramericanfreight.com.

How You Can Opt-Out of Our Email Lists

If you wish to remove your name from our mailing or marketing lists, or if you need to update or correct your current information, you can easily do so. Simply click on the “unsubscribe” link provided in our emails. Additionally, you can send an email to info@staramericanfreight.com to request removal from future emails.

Please note, if you have any pending transactions with Star American Freight Brokers Inc., you will continue to receive essential emails related to order updates and fulfillment until your transaction is complete. Opting out does not apply to these transaction-specific communications.

For any inquiries or concerns about our privacy practices or this Privacy Policy, please reach out to us at:

Star American Freight Brokers Inc.

Attn: Legal Department

115B Broadway Ste 2

Hicksville NY 11801

Email: info@staramericanfreight.com

We are committed to ensuring the confidentiality and security of your personal information and are always available to address your questions and concerns.

Changes to This Privacy Policy

Star American Freight Brokers Inc. reserves the right to modify this Privacy Policy at any time. Should there be any changes to our Privacy Policy, we will post the updated version on our website. We encourage you to review this policy periodically to stay informed about any updates or changes.